Returns & Exchanges

At Canada, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase isn't the perfect fit, we are here to ensure your exchange or refund is processed quickly and easily.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and postal code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship It Back

  Print your prepaid Canada Post shipping label from the portal, attach it to your parcel, and drop it off at any authorized post office location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.